What To Look For When Hiring a Security Guard Company

Security is an essential requirement for any business or organization. Hiring a security guard company can be an effective way to protect your property and ensure the safety of your employees and customers. However, with so many companies available, how do you find the right one?

Fortunately, several key factors can guide you when selecting a security guard company. Read on to discover some of the factors to keep in mind when hiring a security guard company.

Are the Security Guards Trained and Certified?

A properly trained guard is necessary regardless of the type of service you need or the company you select. The knowledge and experience from training help security personnel respond better to different situations. Therefore, ensure you work with licensed guards who have undergone state-certified security training.

Moreover, if the guard carries a firearm, they must have a firearm permit. Obtaining the firearm permit requires taking a Bureau of Security and Investigative Service (BSIS)-certified firearm permit course and passing the exam.

Does the Company Embrace Technology?

A good security company not only has well-trained guards but also technological capabilities and equipment. Technology plays an important role in securing the environment and is also helpful in assessing the efficiency of security operations. 

Companies offer a variety of technology equipment, including radios, cameras, sensors, and scanners. With security technology advancing every day, more equipment is available. Thus, when evaluating a company, find out what kind of technology it offers and whether the guards understand how to use it.

How Customer Service Oriented Is the Company?

You want to find a company that prioritizes people and creates a polite, pleasant atmosphere. When you first contact a security guard company, pay attention to how they engage with you. You can learn a lot about the difficulties you might encounter with the company based on the quality of the replies. 

Is the Company Licensed and Insured?

In view of the number of security companies on the market, you should be careful to hire a legitimate company. If you're hiring a security company, ensure that it has the professional licenses it needs to operate legally in your state. Additionally, if you're hiring guards for locations across different states, ensure the company has the proper license for each state.

You should also check the agency's insurance details to ensure they have up-to-date coverage. The security company should carry insurance coverage such as worker's compensation, auto, and general liability. Proper insurance is essential in case an incident occurs among security personnel, such as:

• Damage to security equipment
• A takedown results in an injury

Legal liability or financial responsibility could fall on you if the company you choose to work with doesn't have up-to-date insurance. Ideally, the company's insurance agent should add your business as an additional insured party.

Is the Company Willing to Accommodate Your Unique Needs?

As every business and individual has different security needs, a good security company must be able to provide tailor-made solutions for each client. For example, the security company should be flexible to work with your schedule, even if it involves varying hours. The more flexible a company is, the better.

Investing in a reputable and reliable security guard company is a smart move that will pay off in the end. With the above factors in mind, you can confidently choose a security guard company that will provide the protection you need.

If you're ready to take the next step by hiring a reputable and reliable security guard company, don't hesitate to contact us at Spear Security today. Our team of experts will provide you with more information about our services and answer any questions.